Downtime and Outages – What’s a Telco to do?

Downtime – what a dirty word. It’s the bane of existence for UC Providers and users alike. When normal operations are disrupted and significant periods of downtime occur, that spells trouble for both the Service Provider and the customer who relies on that UC solution. For a UC Provider, any amount of downtime will sour […]

Business Resolutions

man with business resolutions on wall

Business Resolutions – really?! It’s that time of year again when we all make resolutions to better our lives! Some choose weight programs, some exercise, others choose to stay as is. And some even make resolutions to better their business. According to a study conducted by the University of Scranton, just 8 percent of people […]